Our online offers are always non-binding. A binding offer can only be calculated after the device has been checked on site.
The purchase offers on our homepage using the calculation tool or verbal statements from a specialist salesperson or on the telephone are non-binding.Only after a detailed inspection of your device by our technicians will you receive a written, binding purchase offer by email.
There may be a discrepancy for various reasons. For example, due to incorrect information about the device, deviations in the assessment of signs of use or the condition of the battery (both the battery capacity in % and the number of charging cycles are crucial when evaluating the battery.)
Generally the calculated price is valid for 10 days.
If you pay out by bank transfer, we will transfer the full amount to you within 5 working days of your confirmation. If you pay out in cash after registration, we will deduct 10% from the purchase price for administrative expenses. We ask you to show ID. If you pay out using a Revendo voucher, we will give you 5%.